Back in April we received advice that Panasonic had issued a safety notice in regards to some battery packs supplied with their FZ-G1 toughbook tablet PC, which is the basis of the Leica CS35 and CT2000 controller. Under certain circumstances when the contaminated battery packs are exposed to extreme temperature variation there is a risk of the units overheating and igniting, and an update to the BIOS of the PC was released to minimise the risk while the cause was investigated.
In an update Panasonic, have announced a voluntary recall for the affected batteries.
Customers can find guidance on how to identify critical tablet-battery pack combinations here
Those affected should contact the Panasonic battery helpdesk, using the email below, to arrange for replacement batteries and the collection of the faulty units.
email@example.com (valid worldwide)
Not all battery packs are affected so please follow the guidance above.